Privacy Policy

1. Controller and contact details

Port Inspection is the controller for the personal data described in this policy.

Port Inspection / Marine Bunker Services, Bruinissestraat 65, 3086 HC Rotterdam, The Netherlands. Chamber of Commerce number: 96009152. For privacy questions, contact info@portinspection.com or +31 6 45 22 54 64.

2. Personal data we process

Through the request form and other contacts, we may process your name, company name, email address, telephone number, vessel name, IMO number, port or location, preferred date and time, survey type and message content. When you use the website, we also process limited technical information and cookie preferences where necessary for website operation and security.

3. Purposes and legal bases

We process your data to assess your request, communicate with you, prepare a quotation or assignment, perform an agreed survey assignment and administratively follow up our services. Processing is based on the performance or preparation of a contract, a legal obligation or our legitimate interest in sound business operations, security and responding to business requests. Where consent is required, for example for non-essential cookies, we ask for it in advance.

4. Recipients

We do not sell personal data. Data are accessible only to people who need them to handle your request or assignment and to carefully selected service providers supporting hosting, security or business communication. Where required, we make appropriate confidentiality and security arrangements with those parties.

5. Transfers outside the EEA

We aim to process personal data within the European Economic Area. If processing outside the EEA is necessary, we ensure appropriate safeguards under the GDPR, such as an adequacy decision or standard contractual clauses.

6. Retention periods

We retain contact and request data no longer than needed for the purpose for which they were collected. A request that does not lead to an assignment is retained, in principle, for no more than 24 months after last contact, unless longer retention is necessary for a legal obligation, to establish or defend a legal claim or for a specific follow-up assignment. Data forming part of an assignment or administration are retained for the period required for that purpose or under applicable law.

7. Cookies

The website uses necessary technologies for its operation, security and the storage of cookie preferences. Functional, analytics and marketing cookies are placed only when you consent. You can change your choice later through ‘Cookie preferences’ in the footer. Further information is available in our Cookie Policy.

8. Security

We take appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration or other unlawful processing. No system is entirely risk-free; if you suspect a security issue, please contact us without delay.

9. Your rights

Subject to the conditions of the GDPR, you may request access, correction, deletion, restriction, data portability or object to processing based on legitimate interests. Where processing is based on consent, you may withdraw that consent at any time. Send requests to info@portinspection.com. We may ask for information to verify your identity.

You also have the right to lodge a complaint with the Dutch Data Protection Authority. More information is available at autoriteitpersoonsgegevens.nl.

10. Automated decisions and updates

Port Inspection does not make decisions based solely on automated processing that produce legal or similarly significant effects for you. We may update this policy when our processing or the law requires it. The current version is always available on this website.